Data Protection and Privacy Policy – TPDAu Australia
At TPDAu Australia, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you interact with our website or services.
Our website: https://www.truckpartsdirect.com.au
We operate as an Australian online supplier of truck and commercial vehicle parts, serving customers across the country.
Table of Contents
Who We Are
TPDAu Australia is an Australian-owned business specialising in truck parts, accessories, and related products. We comply with all applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Personal Information We Collect
We collect personal information only when necessary to provide our services. This may include:
- Full name
- Email address
- Phone number
- Billing and delivery addresses
- Order and transaction information
- Enquiries submitted via forms or messages
We collect this data when you make a purchase, contact us, subscribe to newsletters, or interact with our website.
User-Generated Content & Uploads
TPDAu Australia does not offer public comments on its site, so we do not collect personal data through user comments.
If you upload files or images (for example, during a support request), avoid including embedded location data (e.g., GPS in EXIF). Uploaded content may be accessed only by authorised staff or trusted service providers for support purposes.
Cookies & Website Tracking
We use cookies and similar technologies to improve website performance, analyse traffic, and enhance your browsing experience. Cookies may also support key website features.
You can disable cookies in your browser settings, but some features may not work correctly without them.
Embedded Third-Party Content
Some pages may display content from third-party platforms (videos, maps, images). When you interact with this content, data may be collected by the third party in line with their privacy policies.
How We Use Your Information
Your personal data may be used to:
- Process and deliver orders
- Respond to enquiries or support requests
- Improve products and services
- Comply with legal obligations
- Communicate order updates or service announcements
We do not use your information for purposes unrelated to our business operations.
Data Sharing & Disclosure
We do not sell or rent your personal data.
We may share information with trusted third-party service providers when necessary, such as:
- Payment gateways
- Shipping companies
- Hosting and IT service providers
These parties are contractually required to protect your data and use it only for authorised purposes. We may also disclose data if required by law.
Data Storage & Security
Your data is stored on secure servers in Australia. In some cases, processing may occur overseas, where we ensure compliance with Australian privacy laws.
We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.
Data Retention
We retain personal information only as long as required to provide services or as mandated by law.
Your Rights
You may, subject to applicable law:
- Access your personal information
- Request corrections to inaccurate data
- Request deletion of personal information
To exercise these rights, contact us via our website.
International Data Transfers
Where personal information is transferred outside Australia, we ensure it is handled in accordance with this policy and relevant Australian privacy regulations.
Changes to This Policy
This policy may be updated periodically to reflect changes in laws or business practices. Please check this page regularly.
Contact Us
For questions or concerns about your personal data or this policy, contact TPDAu Australia through our website.
TPDAu Australia is committed to protecting your privacy and ensuring your information is secure, handled responsibly, and used transparently. Thank you for trusting us.